Environmental Systems Research Institute (ESRI) 380 New York Street, Redlands, United States In this position, you will leverage your experience in water utilities and project management to collaborate closely with clients, delivering solutions that enhance their operational efficiency and success. You will utilize your expertise across all components of ArcGIS Enterprise, including ArcGIS Utility Network, to broaden the impact of GIS technology within the water utilities sector. Your understanding of water utilities workflows (operations, asset management, data management, field operations, and customer engagement) will help shape the evolution of our platform by identifying and implementing innovative patterns tailored to the industry's unique challenges. You will provide strategic solutions and thought leadership, promoting the adoption of Esri technology—particularly ArcGIS Enterprise and ArcGIS Utility Network—to enable customer success and support development and expansion into new domains. Working alongside industry experts throughout Esri, you will help utilities modernize their geospatial infrastructure and optimize data management practices. This team is dedicated to supporting our Utilities clients, with a strong emphasis on water utilities. As a member of a talented, cross‑functional team of dynamic and passionate Consultants and Project Managers, you will deliver solutions that empower customers to improve water distribution, sewer and stormwater collection, asset management practices, and service reliability in communities around the world. You will play a key role in delivering GIS as an enterprise technology that enhances the quality, reliability, and accessibility of utility data and geospatial capabilities. The Professional Services division serves as Esri’s consulting and implementation arm, breaking ground in new markets and pushing the technology envelope, especially within the water utilities domain. Our organization comprises nearly 1,000 skilled business and technical professionals who strive daily to ensure our users achieve measurable success. Your project management experience will be vital in leading complex initiatives, coordinating cross‑functional teams, and ensuring successful delivery of transformational solutions to high‑profile water utility clients. Esri offers a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. Responsibilities Help clients translate real‑world needs into practical, state‑of‑the‑art GIS technology‑driven solutions, with a focus on implementing ArcGIS Enterprise and ArcGIS Utility Network Collaborate with clients to prepare multi‑year GIS implementation and migration strategies Collect, organize, and present client requirements, objectives, and business workflows to develop actionable geospatial strategies and technical work plans Analyze and interpret business and technical problems specific to water utilities, distilling them into manageable and practical solutions or tasks using ArcGIS technologies Advise customers on relevant GIS strategies, architectures, product selection, and release planning, with an emphasis on ArcGIS Utility Network and enterprise solutions for water utilities Lead project management activities, including planning, execution, and delivery of water utilities GIS projects, ensuring alignment with client goals and industry best practices Create and manage the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management Manage small to large scale projects and lead project teams during requirements, analysis, design, build, and rollout Track project performance and report on status Work with Esri’s marketing and sales teams to grow and support our practice through business development, expansion into new application areas, and delivery of products and services to new and existing customers Manage client relationships and expectations Requirements 5+ years of significant, proven experience applying Esri’s ArcGIS technology within the water utilities industry (water/wastewater/stormwater) in support of daily operations, asset management, data management, field operations, and customer engagement Experience using and configuring Esri products to solve water utilities business problems including ArcGIS Pro, ArcGIS Enterprise (including Portal and its components), ArcGIS Utility Network, ArcGIS Field Maps, and ArcGIS Solutions Proven experience with proposal writing including preparing executive summaries, solution design, scope of work, staffing, and pricing Ability to develop enterprise level project designs, work plans, budgets, and schedules Strong collaboration skills and the ability to work independently Excellent interpersonal, verbal and written communication, presentation, and leadership skills Ability to work on multiple activities/projects in parallel Bachelor’s degree in information systems, GIS, geography, or relevant field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Experience in integrating business systems with ArcGIS to support work management, asset management, SCADA, customer information, and document management Knowledge of RDBMS and geodatabase design, with best practices in data management Familiarity with mobile applications for data collection of water utilities assets Total Rewards Esri’s competitive total rewards strategy includes industry‑leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit‑sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is
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