Job Description

Economic Development Intern

Under the direction of the Economic Development Manager, provides assistance to the Economic Development team in the areas of business support, marketing and programmatic updates. Assists staff with various aspects of a business visitation program to stimulate local economic growth by assisting businesses already established in West Hartford. Assists with social media and marketing initiatives to enhance the visibility of new and existing businesses, developments and events. Performs Economic Development webpage refresh focusing on business creation, business retention and expansion, and new development with focus on interdepartmental connectivity. Assists with updating business database and points of contact for outreach. Responds to requests for information. Performs other related duties as assigned.

Interest in local municipal government, especially planning and zoning and the regulatory process. Working knowledge of standard office practices, ability to operate a personal computer utilizing a Windows environment with proficiency in Microsoft Office including Word, Excel, data base applications, and the ability to learn discreet departmental programs. Ability to demonstrate a high degree of creativity in the areas of public relations and marketing. Ability to actively listen and effectively communicate with individuals and/or groups, in person or by telephone. Ability to produce effective and accurate written materials. Knowledge of various social media and marketing platforms and ability to effectively communicate to a diverse range of stakeholders through social media content. Ability to develop and maintain effective working relationships with business associates, governmental officials and administrators. Ability to interact in a positive effective manner to establish and maintain positive work relationships with others using tact, diplomacy, sensitivity, and other principles of good customer service. Ability to manage challenging or stressful situations. Ability to plan and work independently and prioritize several on-going tasks to meet established deadlines. Ability to manage multiple assignments over a period of time, and understand the theories behind several related concepts. Work is performed in a variety of environments and locations within the local communities. The general business office environment involves everyday risks and/or discomforts requiring normal safety precautions, and is subject to interruptions, distractions and background noise. Use of safe work practices with office equipment, avoidance of trips and falls is expected. Will travel to and from off-site locations within West Hartford and the general capitol area for meetings. Must be mobile, able to push/pull light objects, and occasionally lift objects up to 10 pounds. Must be able to perform manipulative skills as writing, filing, typing, using a calculator and skills that require hand-eye coordination such as using a keyboard. Must be able to see objects closely as in reading and typing a document. Must be able to hear normal sounds with background noise, distinguish voice patterns and communicate clearly in English with speech as in using a telephone or group meetings. Must be able to work under stress from demanding deadlines and changing priorities and conditions. Manages and coordinates multiple priorities adhering to established timeframes and performance standards. Frequent interaction with employees and members of the public. Attends to tasks/functions for sixty-(60) minutes or more with occasional interruptions. Works for extended periods at personal computer. This position may require working non-traditional hours, including evening and early morning meetings outside the normal business workday, as well as the ability to work remotely.

Currently enrolled in an accredited college, university, or graduate program studying Marketing, Business Administration, Economics, Urban Planning, Public Relations, or related field. Undergraduate students must be current or rising juniors or seniors. Internship can be completed for course credit.

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