Job Description

Job Description

Job Description

Job Description:

Responsible for the cleanliness and overall appearance of guest rooms and public areas

Benefits:

• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401(k)
• Complimentary Meal for every shift worked
• Hotel Discounts with OPL
• Friends and Family Discount at Opal Grand
• Short Term Disability 
• Discounts available for food + beverage and retail outlets

Summary:

The core job Duties & Responsibilities of a Room Attendant include but are not limited to:

• Vacuuming and sweeping carpets and floors
• Mopping floors as needed
• Dusting, brushing, polishing and vacuuming furniture
• Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents)
• Changing linen and making beds
• Cleaning showers, tubs, sinks and bathroom items
• Removing used guest amenities and trash
• Cleaning and organizing room balconies as needed
• Replenishing guest amenities and supplies
• Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
• Checking for damaged linens
• Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor
• Maintaining storage rooms and stocking carts
• Emptying linen from housekeeping cart into laundry cart
• Recording room status on work assignment sheet as completed
• Preparing rooms for guest arrival and responding to special guest requests, such as service requests times and/or special instructions
• Listening and responding to guests’ requests or complaints

The Guest Service Expectations for a Room Attendant include but are not limited to:

• Provide a proper greeting to the guest at their room, and announce yourself
• Smile and greet the guests as you encounter them throughout your shift
• Keep your assigned areas clean and stocked throughout your shift
• Do not inconvenience the guests during your cleaning routines
• Assist other departments as requested
• Assist the guest whenever and however you can
• Your uniform is clean and properly worn with your name tag

The Desired Qualifications of a Room Attendant position include:

• Ability to complete assigned tasks without close supervision
• Previous janitorial or cleaning services experience
• Willingness to help out in all areas of the Rooms department
• Ability to communicate to guests in English
• Ability to understand and follow all safety related rules at all times while doing assigned tasks
• Ability to handle the physical aspects of the job, long periods of standing, lifting up to 30lbs, bending, twisting, etc

Must be able to work flexible schedule, including nights, weekends, and holidays

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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