Job Description

Program Manager

Union Settlement's Economic Development Department is seeking a hardworking, energetic and committed individual, with a capacity to work both independently and in a team environment. This individual will work closely within a team to develop ideas, programming, and solutions that act as a catalyst in developing equitable community wealth. By advocating and supporting small businesses and collaborating with local stakeholders this individual will support the team in creating a self-sustainable ecosystem that is driven towards greater financial health outcomes and aims to ultimately end generational poverty in East Harlem.

Program Manager Responsibilities

• Design, implement, and monitor the success of economic development programs such as business attraction, small business assistance, commercial revitalization, business retention, and district marketing.
• Create surveys, collect, analyze, and report data received to improve programming.
• Prepare presentations to small businesses and other community stakeholders.
• Develop and maintain partnerships with local elected officials, anchor institutions, and other stakeholders.
• Coordinate, prepare and implement all economic development events, workshops, and activities.
• Preparation of progress reports for internal and external use.
• Provide technical assistance to small business owners to improve profitability.
• Prepare written and oral reports.
• Prepare and host community events.
• Attend community meetings/events on behalf of the department
• Work closely and collaboratively with other community groups and alliances.
• Assist in other duties and projects assigned by the Chief Program and Community Impact Officer.

Qualifications

• English/Spanish bilingual.
• BA/BS degree and 3 years' experience working with businesses preferred.
• Community organizing experience preferred.
• Strong oral, written, organization, and problem-solving skills.
• Ability to make oral presentations to community stakeholders and officials.
• Working collaboratively with local governments and partners.
• Ability to manage multiple tasks.
• Proficient computer skills, including proficiency in Word and Excel.
• Demonstrating active listening and interpersonal skills.
• Requires problem solving skills, and independent judgment.
• Special events require working hours during the evening and/or weekends.
• Interpersonal skills in a group setting or in a one-to-one situation.

Core Competencies

• Leading Others: Creates a sense of urgency throughout the organization on the importance of achieving outcomes. Inspires, influences, and enables team members to reach their goals
• Facilitating Change: Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlement's goals.
• Managing Performance: Evaluates and revises goals semi-annually with the team. Provides consistent supervision and documents performance highlights and concerns
• Applying and Developing Expertise: Embraces and leads the team to achieve milestones. Seeks and supports professional development opportunities for team members. Manages finances and budgets effectively
• Communicating and Collaborating: Listens well and actively engages with others with honesty and integrity and holds team accountable to the same standard

Union Settlement's Diversity, Equity & Inclusion Commitment

Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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