Job Description

Position: Volunteer Coordinator

Status: Volunteer/Remote

Hours: Flexible

Location: Kitty Bungalow, Los Angeles, CA 90062

Organization Overview:

Kitty Bungalow is a community cat organization and kitten socialization facility. We focus our attention on providing services for the most vulnerable of felines. Our cats and kittens come from the mean streets of Los Angeles, whether it be directly from TNR, pulling from LA Animal Services, or working with our remarkable rescue partners. Kitty Bungalow provides the community with access to free TNR services, which allows for thousands of community cats to be fixed, receive vaccines and flea treatment, and get returned to the people who care for them. Kitty Bungalow intakes hundreds of kittens each year into Charm School. Our dedicated family of onsite volunteers and foster parents care for our "students" and use fear-free socialization techniques to take street cats from 'hiss to home.' As a No-Kill facility, we believe that working together is how the best life-saving strategies come to be.

Job Summary:

Working in tandem with staff, Volunteer Coordinators are responsible for recruiting, screening, training, and scheduling volunteers. Additionally, they match volunteer skills to organizational needs and ensure volunteers feel valued and engaged in advancing the nonprofit’s mission.

Core Responsibilities

Recruitment & Placement

• • Develop volunteer recruitment strategies utilizing digital platforms, community outreach, and partnerships.
  • Interview, screen, and place volunteers in roles that match their skill sets and the organization's needs.
  • Manage the volunteer application lifecycle, including background checks and required paperwork.

Training & Onboarding

• • Organize and conduct volunteer orientations and training sessions.
  • Create and maintain volunteer manuals, resource guides, and onboarding materials.
  • Ensure all volunteers understand safety policies, procedures, and the organization's mission.

Training & Onboarding

• • Organize and conduct volunteer orientations and training sessions.
  • Create and maintain volunteer manuals, resource guides, and onboarding materials.
  • Ensure all volunteers understand safety policies, procedures, and the organization's mission.

Retention & Recognition

• • Implement volunteer appreciation programs and annual recognition events.
  • Gather regular feedback from volunteers to improve program effectiveness and satisfaction.

Key Qualifications & Skills

• • Communication: Excellent interpersonal and public speaking skills to engage diverse groups and represent the nonprofit professionally.
  • Organization: High attention to detail for scheduling, record-keeping, and managing multiple projects.
  • Tech Savviness: Proficiency with volunteer management software, CRM platforms (e.g., Point), and Microsoft Office/Google Workspace.
  • Empathy & Leadership: A passion for community service and the ability to motivate, guide, and support volunteers.

Experience

1+ years of experience in volunteer management, community organizing, or nonprofit program coordination.

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