Position Summary Optometric Office Technician / Medical Office Administrator. Reports to Store General Manager. Hourly, non‑exempt. The major responsibility is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The role involves delivering an exceptional patient/customer experience, fostering retention, and promoting associate/doctor satisfaction. Responsibilities Clinical duties: Take patient medical histories Prepare patients for examinations Administer tests prior to the eye exam Assist doctors during examinations Administrative duties: Greet and direct patients Answer telephones Update and maintain Electronic Medical Records Obtain insurance verification and authorization Adjust scheduling for priority patients Schedule appointments Process insurance claim forms Patient and insurance billing Optometric medical billing and coding Vision insurance billing and coding Accounts receivable and accounts payable Bookkeeping Flexible scheduling, including weekend shifts Travel Requirements Occasional local travel within 15 miles. Qualifications Enthusiastic and concise communication skills to meet customer expectations Ability to manage priorities through adaptability and follow‑up Experience with personal computers preferred Valid State Driver's License and State Minimum Insurance coverage High school diploma or equivalent, or comparable experience with a minimum of 1–2 years in a retail setting No prior clinical experience required; skills can be learned on the job #J-18808-Ljbffr
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