Location: Remote
Experience level required (Years): Minimum 7+ years of Salesforce experience with strong leadership and influence skills
With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables. Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work Experience with Salesforce Health and Life sciences cloud, Sales and service Cloud, cloud consultant certification preferred.
Should have worked on Salesforce Health and Life sciences, Experience Cloud, Sales Cloud and Service Cloud
Should have experience in LSH Cloud Knowledge Management Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD. Demonstrates track record of major solution architecture contributions in a large enterprise. Leads business process redesign, roadmap planning, and estimations. Ability to conduct UAT training, create UAT test scripts and run E2E UAT and SIT sessions. Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business.
Good Problem Solving and analytical skills with good Story telling skills. Gather and write CRM functional requirements stories Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project and own the design. Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements Good Understanding of Integrations, Authentication mechanisms and deployment processes.
Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties Designing technical and non-technical solutions to resolve a problem or meet customer need.
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